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My site is not accessible

 
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Exick
Guest





PostPosted: Thu Dec 16, 2004 10:55 pm    Post subject: My site is not accessible Reply with quote

Since late Monday/early Tuesday, my site has been inaccessible to me from both home and work. I get a 500 error when I try to access it.

Quote:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, elskorcho@hotmail.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.0.46 (Red Hat) Server at www.exick.org Port 80


I am able to get to my new control panel through port 8443 (only from home due to the company firewall at work). I was going to check the server log this morning before I left for work, but I didn't get a chance. When I ping the site from either home or work, it comes back with the correct IP (and a successful ping) so I don't believe it's a DNS problem. Could someone look into this for me? Thanks.
site: http://www.exick.org

Exick
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WHFI_Beth
Site Admin


Joined: 29 Sep 2004
Posts: 166

PostPosted: Fri Dec 17, 2004 12:07 am    Post subject: Reply with quote

we are looking @ it now for you. I"ll be back with details as soon as I have them.
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WHFI_Beth
Site Admin


Joined: 29 Sep 2004
Posts: 166

PostPosted: Fri Dec 17, 2004 1:48 am    Post subject: Reply with quote

We fixed it apparently there was old apache code in the htaccess file.

you were right it was in your log file.
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bfkeques
Guest





PostPosted: Sun Feb 05, 2006 7:07 am    Post subject: Unable to reach website files Reply with quote

When trying to edit with Front Page, I can edit the wysiwyg screen, but I cannot access the files behind the webpage. It is not accepting the website password. Sad I need the files to finish my e-newsletter.


Please contact techsupport@actwd.com and let them know what username and password you are using as well as your web address.

It may be that your using the wrong information. Or that extensions may need to be reset.
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