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Robyn
Joined: 14 Dec 2004 Posts: 4
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Posted: Thu Dec 16, 2004 8:37 pm Post subject: webmail not working |
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When I try to log on to webmail, it keeps telling me that my password is no good. I haven't changed the password. Please help so I can get webmail.
Thanks
Robyn |
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WHFI_Beth Site Admin
Joined: 29 Sep 2004 Posts: 159
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Posted: Thu Dec 16, 2004 8:53 pm Post subject: |
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I've found a few things with new webmail.
They added a button for it inside the control panel itself now and that seems to work every time.
What I've found is that if you do it from our site to access the page, that seems to mess it up. I also found that in some instances I have to close the brower and reopen a new one or access from a new browser window.
Lastly I've found that if I stick @whateverthedomain.com is after the username that seems to work every time.
Let me know. Also, if you need me to check on you password shoot an Email over to support so we can answer that from there. |
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