Billing FAQs

Q: How do I update my billing information?
A: If you need to update your billing information you can submit it to this page, https://www.actwd.com/changeform.htm and the information will be updated. If you need to update any contact information for our billing system you can also email our billing department, billing@actwd.com, and let us know what information needs to be updated.

Q: What is auto debit?
A: Auto Debit is a setting inside our billing system. If you choose for your account to be on auto debit it will charge the card on file automatically on the due date of service. Auto debit will be applied to any accounts on the monthly payment system.

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